How to Create Efficient Constituent Services

Featured Speaker: Jimar Garcia, Practice Director, Genus Technologies

Government agencies are tasked with delivering services to their constituents efficiently and cost-effectively. However, there are several roadblocks, especially in today's hybrid work environment: the amount of information needed from constituents makes gathering it difficult, getting a large volume of information to caseworkers, managing back-office workflows, and exchanging information between several parties to name a few.

Watch the webinar to see how Genus helps solve these problems.

Here's what you'll learn:

• Designing a solution that will help your agency deliver constituent services in an efficient and cost-effective way (examples include health and human services assistance, licensing and permit applications, title services, and more).
• How to improve visibility of your services and make it easier for your constituents to gain access.
• Taming large volumes of information and making it work for you and your service delivery process.
• How back-office workflows can drive processes effectively to deliver constituent services faster.

View the webinar by filling out the information in the form. Once you hit submit, you'll be automatically redirected to view the video.